Service & Support

Full security with our service agreements

TEXI Logistic Solution is designed for safe operation with minimal maintenance. Through our favorable service agreements, you can safely ensure that this is a logistics solution with maximum lifespan and minimal hassle.

Full Service

Full Service is recommended for customers who want safe, simple operation at a fixed, cost-effective price without variable costs. All maintenance, repairs and spare parts are included at no additional charge. The Full Service package provides comprehensive service and support from TEXI, and free software application updates which guarantee that you always have the latest software applications.

Our comprehensive service agreement includes the following

  • Preventative maintenance
  • Telephone support
  • 2nd line service
  • Spare parts supply
  • IT operations
  • Free updates of software applications

Basic Service

Basic Service is recommended for customers who require safe and secure operations and who have the resources and capacity to carry out certain tasks themselves. Basic Service is the lowest level of service necessary in order to guarantee the agreed service level.

Our basic service agreement includes the following

  • Preventative maintenance
  • Telephone support
  • IT operations

Contact us

If you have any questions regarding our logistics solutions or products, please don’t hesitate to contact us.

Tech support

Contact the TEXI Service Desk for technical assistance with your equipment.